Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Guarantee

  • Each ticket you send to the client help crew will be attended to within less than one hour. All common inquiries are going to be replied to instantly. Yet, if the help question you have submitted requires some help from a licensed admin technician, we will forward the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Qualified Technical Assistance Service

  • Our technical assist Dept will be online for you 24x7x365 to to take care of all assistance request tickets that you send. We offer technical help for the software applications that are pre–configured on your hosting server. These include our custom produced Web Hosting Control Panel, the chosen OS and the server administration panel (based on the VPS type).

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Hosting Control Panel that is included 100% free along with your virtual server, you will discover an informational Help zone, which includes all you need to know about monitoring your websites and software. We have included a wide range of how–to reports and video training that show the important site management duties in an understandable manner.