• 1 hour ticket response
  • 1 hour ticket response

  • We are dedicated to providing a rapid and adequate solution to each client support ticket sent by a client. Our skillful tech support team representatives will review your situation and will think of the best option. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, the average ticket response time has proved to be twenty minutes.

  • Top quality support service
  • A First–Rate Help Desk Support Service

  • Our client support staff members possess immense experience in the Linux shared hosting packages field and are skillful enough to find a fast answer to your problem. If, however, the problem at hand is not within the competence of a tech support engineer, the tech support ticket will be forwarded to a developer or admin for further investigation.

  • Intuitive help center
  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. archive, see more hints in the web hosting account management articles or check out our how–to video tutorials.