A live chat is a real-time way of communication between a web hosting company's support crew and its customers. It's a very efficient way to get some info about the hosting services or have some issue resolved since you are speaking with a live representative. The advantages of using a live chat service instead of calling or opening a ticket are the low possibility of errors when you exchange info like usernames or domain names, the more rapid response time as the communication is live and the fact that you do not have to stay on the chat constantly - you're able to do another thing while the representative examines the issue in question. In addition, you are able to join a live chat room from any computer that is connected to the web, avoiding the telephone costs that you will need to pay when you're calling to a different country.

Live Chat Support in Shared Hosting

We supply a live chat support service for all of the Linux shared hosting packages that we offer and we're able to support you with almost everything in real time. In case you do not have an account with our company yet, we'll be able to give you more information about the plans in order to help you to select the most appropriate package. In case you are an active customer, we can help you with any billing or general matter and even with multiple common technical issues, for instance an email address installation in a desktop email client. When you are unable to give us a call for some reason or you are in some country where we don't have a local telephone number, the live chat is the best choice to get in touch with us. Of course, some matters need longer time to examine and test, therefore you'll need to open a ticket to our technicians, still, we can save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide a live chat service that is available to all our potential and active clients. If you're searching for a new hosting account, you are able to chat in real time to one of our agents and obtain more info about our semi-dedicated hosting so that you can select the perfect package for your sites. In case you already own an account with us, we'll assist you timely with general, billing and first-level techissues. Even though in some cases you will need to open a ticket as there're troubles that cannot be resolved on the live chat, we can assist you with numerous common jobs, such as setting up an e-mail account in an e-mail client or forwarding one domain name to another one. In this way, you will take advantage of quick support and you will save many hours.